The rooms are a good size and the beds are large and comfy. The staff were very accommodating when we had an issue and check in/check out was pretty smooth. I had the omelette from breakfast which was fresh and tasty and the breakfast option was fairly good. Although if you fancy something other than eggs you might be hard pressed to get anything else. Location is a little on the outsides of town but only a short taxi ride into the centre or you can have a decent walk. I did really like that all the items in the fridge were free of charge.
Hannah
ตุลาคม 2566
The room was good, though, I first book a room with a Queen room (because we were 2 people staying) and it turned out that the bed was not Queen size but single. Apparently the size of the beds are smaller, so 2 people do not fit. Fortunately the staff was super generous and kind and could change us to a room with 2 beds. The person in the front desk that was in charge was extremely aware and could do the change of room. Excellent service. The breakfast is perfect, and the pool in the rooftop is nice.
Olivia
มีนาคม 2568
Breakfast consisted mainly of several choices of authentic Mexican egg dishes, coffee, and orange juice. Service was sometimes good and sometimes poor. The staff were excellent, especially Marisol and Sebastien, who helped with every question I presented. Many and varied restaurants 4-15 minutes walk. Parque Arqueológico across the street provides shaded walks and a colony of curious coati!
Patricia
กุมภาพันธ์ 2567
Rooms were comfortable if small, staff was friendly, and the free breakfast was very good. We just needed a last minute hotel in Cancun at the end of our trip and it worked fine, but it's not a tourist hotel with amenities.
Dorie
สิงหาคม 2565
Personal was very nice to us and very helpful - Miguel £ Ruby are so sweet! location is amazing, shops and restaurants are walking distance, even mercado 28. Bed was very comfortable too, we had a great night sleep.
Maria
มีนาคม 2568
Affordable, clean and nice place to stay. They had breakfast included and it was good to have as first meal. Not many options but decent enough. They have a gym though I didnt use it.
Nishant
กุมภาพันธ์ 2568
5 star hotel customer attention, reception, manager, and cleaning lady went out of their way finding a quieter room, gave me an upgrade with no extra charge, bed was comfortable, clean, had balcony, complimentary breakfast was a standard restaurant order with different kinds of egg combinations, waitress was nice, it was very nice to see their cleaning ladies were well taken care of having restaurant prepared meals chatting and laughing, had gym and small pool though I didn’t use, big supermarket nearby with cafeteria, short ride to Plaza America
Wei
พฤษภาคม 2566
Modern hotel with parking and well-located in a good neighborhood that's away from the chaos of the Hotel Zone and the garish gringos that stay there. The rooms are a decent size. The breakfast was very good, big portions, and authentic Mexican food!
Ddaedalus
สิงหาคม 2566
The location was very good! Unfortunately the city has became super expensive, and things such transport and food are high everywhere. Yet, the hotel manage to keep good quality at a good price. Moreover, the staff was extremly kind and helpful and were there to support me in different requests and challenges I had during my trip.
Nicolas
มกราคม 2566
Overall this hotel is good, great location.
Zhen
มีนาคม 2567